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Party line-style live transfers to available sales reps initiated directly from text conversations
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Ditch the endless back-and-forth coordination with automated scheduling
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Built and designed by industry experts, powered by our open-source software
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Best practices, texting strategies and the latest product updates.
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Our open-source Ruby framework for building SMS and voice chatbots.
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Spectre is the latest addition to our open-source library: a Ruby gem that makes it easy to AI-enable your Ruby on Rails application.
Matthew Black
Greg brings a proven track record in the insurance industry through his work at EverQuote, which will help Mav expand our market share in the vertical.
Hillary Black
One of our favorite things about Mav Cognitive is how we’re mitigating hallucinations. Hint: It’s a lot more than just RAG.
Today we launch Mav Cognitive, human-level cognitive abilities that close the skills gap between Mav and human call center reps.
Excited to add Canopy Connect to our roster of one-click Mav integrations!
Here are the reasons why you should NOT act as if your AI is a human
🎥 Our analytics are designed to help you report, alert and act on metrics like positive intent. Take a quick video tour of the new analytics dashboard.
A deep dive into AI Agents and agentic workflows, and the possibilities of a new type of company powered by AI employees
🎥 Check out this quick overview of our Mav Outbound API, how it works, and how some of our customers are leveraging it.
Mav's Matthew Black and Evan Smith join Phonexa COO Jeff Schaffer to discuss automating & enhancing lead outreach.
We’re proud to have received the award for "SMS Company of the Year" at this years' AFFY Awards!
We're excited to head to Denver in August to exhibit at Contact.io and hear Matthew talk about understanding key lead indicators for your contact center
We're excited to head to San Diego in January to exhibit at Lead Generation World and hear Matthew talk about "Unlocking New Revenue Opportunities with SMS-Verified Leads"
Staying compliant is key to long term success with SMS, but what can you do and what can't you? What do the acronyms mean? This guide includes all of the vocabulary you must know..
Today we launch Party Lines, or AI-Powered Live Call Transfers, extending our use of Conversational AI to initiate a live phone call between AI-qualified leads and sales representatives.
Learn how Mav helped Qandid see 33X ROI in 6 months by integrating Mav with Calendly.
The details behind our new Time Saved metric and how valuable it is to have Mav on your team.
Evan Smith
Programmable Messaging is a must for business, but how do you know what options are right for you? This field guide has the answers.
Learn why automated SMS conversations are so much more valuable for sales than the alternatives
With our latest feature, you can now add Mav to Salesforce, Hubspot and Slack in seconds!
Why should you choose Mav over other hybrid messaging platforms?
We’re proud to be among the 55 Best Fintech Startups ranked by The Startup Pill this year!
What is automated two-way texting? How can you use automated texting with your existing business process automation to nurture and convert more leads? Real automated SMS messaging examples for sales & marketing.
SMS marketing stats: Simply put, your business needs to text. Automated two-way texting can help sales & marketing engage prospects and convert more leads.
Give Mav a test drive and see what your leads will experience first hand.
In our latest update, Mav now has the ability to detect if a phone number is a landline, or if it can receive texts.
We’re proud to be among the top Fintech Companies on two separate Best Startup lists this year!
Learn more about how Mav’s Automated Texting Playbooks can scale your sales efforts.
You’re ready to automate the back-and-forth with your leads and customers, but how exactly does Mav work?
Mav has entered dark mode. See the new look and get inspired with all of the possibilities to scale your sales with artificial intelligence.
It's the most innovative and impactful technology companies serving the real estate industry - and we made the list!
On this episode, "Product-Based Company," Matthew and GQ Fu talk about ow we transitioned Mav (FKA Black Ops) from a service-based consulting agency to a product company.
Learn the secret to improving your lead-to-contact rate
You can do better than that 50% drop from online quote to completed application. Give your strategy an upgrade. In this video Matthew Black gives you two examples for Fintech that convert more customers from online quotes to applications.
On this episode, "Customer Experience," Matthew and Phil talk about how to create a relevant mortgage experience, the best way to balance price and value, and using technology to replace yourself and automate the process.
We're excited to share that Mav was included on the first EVER map of lead generation industry
Build vs Buy: The pros and cons of buying Conversational AI software or building your own custom solution.
If you're considering creating a bot or using automated texting for your business, something you need to ask yourself first is: do you need a bot persona?
SMS is a great channel to nurture leads, but are you leaving the real benefits on the table by using one-way text notifications and alerts?
Hillary and Matthew Black share how to design and implement automated conversational AI with SMS messaging, and why you should on VUX World Podcast.
SMS is a great channel to nurture leads, but are you leaving the real benefits on the table by using old school methods and one-way text notifications?
Yesterday, we had a user text Mav that they were driving. Obviously, we don’t want people to text and drive. So we designed, trained and launched Mav’s “Driving Intent” skill. It's live in production today.
Are you a high performance mortgage marketer looking for new, innovative strategies to fill your funnel, but wish your lead to contact rate was better?
Did you know 80% of sales require FIVE follow-ups after the initial contact, yet 44% of sales reps give up after only one attempt? Automated texting can put your follow ups on autopilot and help you convert more cold leads faster.
Automated texting is one of the best new ways to grow your business. It's simple, SMS converts better. In fact, text messages have a 209% higher response rate than phone, email and Facebook. Here are 6 ways to drive traffic to SMS.
Using Robotic Process Automation (RPA) for manual sales tasks can give you more than just extra time. Learn how RPA and automated texting can convert more leads.
Why hire a robot? Here are all of the reasons to use automated two-way texting in your workflows, business automations & sales process & how to get started
A simple decision tree and mental model to help you identify opportunities for automation in your sales and marketing.
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